Cancellations and Refunds
At Tech Guru Club, we aim to provide reliable and professional digital services. This policy outlines the cancellation and refund terms for all products and services.
Cancellation Policy
Customers may request cancellation before service activation or provisioning. Once a service has been activated, deployed, registered, configured, or delivered, cancellation may not be possible.
Non-Refundable Services
The following services are generally non-refundable:
- Domain registrations, renewals, and transfers
- SSL certificates
- Microsoft 365 and Google Workspace licenses
- VPS and Dedicated Servers
- Premium Domains
- SEO and digital services already initiated
- Third-party software subscriptions
- Cloud and email hosting services after activation
Refund Eligibility
Refunds may be considered only if:
- A duplicate payment was made
- The service could not be provisioned due to a technical issue from our side
- The requested service was not delivered
Refund Processing
Approved refunds will be processed within 7–15 business days through the original payment method.
Renewal Responsibility
Customers are responsible for renewing services before expiration. Services may be suspended automatically if payment is not received on time.
Abuse and Violations
No refunds will be provided for suspended or terminated services caused by policy violations, abuse, spam activity, or illegal usage.
Contact
For cancellation or refund requests, customers may contact our support team through official communication channels.
